Access Free, Confidential Mental Health and Well-being Services - Exclusively for NECA Members, Their Staff, and Their Families.

NECA Victoria is committed to supporting the health and wellbeing of our members and their teams. Through our partnership with Hunterlink, NECA members, their employees, family members, and close contacts can access a comprehensive and confidential support - available 24 hours a day, 7 days a week. 

About the provider

Hunterlink is a not-for-profit Employee Assistance Provider (EAP) committed to supporting the health and wellbeing of workers across Australia and beyond, specialising in mining, electrical, manufacturing, hospitality, retail, and community services.  

Rather than simply reacting to crises, Hunterlink delivers proactive, ongoing services that build safer, more cooperative, and more productive workplaces. They partner closely with businesses to design tailored wellbeing solutions - such as counselling, training, and workshops - that are built around the unique needs of each organisation and its people.  

Whether you're dealing with stress, relationship concerns, burnout, or just feeling overwhelmed, help is always available – and it’s completely free and confidential. This service is here to empower you with tools, coping strategies, and someone to listen – so you can move forward with strength, clarity, and peace of mind. 

Services You Can Access

With Hunterlink, you have access to: 

• Free 24/7 Counselling – speak to a qualified professional via phone, online chat or video. 

• Workplace Critical Incident Response – fast, face-to-face support when it’s needed most. 

• Training & Workshops – emotional intelligence, stress management, leadership, resilience, and more. 

• Referral service for face-to-face counselling where longer term support may be needed. 

• Proactive Support – not just for crisis moments, but for everyday stress, life changes, and personal growth. 

Who Can Access HunterLink?

The service is available at no cost to: 

• NECA members and their employees. 
• Immediate family members and dependents. 
  

No issue is too small to address. Whether you're experiencing significant distress or would benefit from a professional conversation, Hunterlink is here to assist.

Confidentiality Guaranteed

Hunterlink operates as a completely independent provider. All sessions and communications are entirely confidential. No personal or identifying information is shared with NECA or your employer unless explicit, informed consent is given. This ensures every individual can access professional support in a safe and non-judgemental environment. 

How to Access Support

Accessing the service is simple: 
Call: 1800 554 654  
If you would prefer to discreetly text with a counsellor, use WhatsApp: (61) 439 382 204 

When calling, simply giving them your NECA Membership affiliation.  

NECA encourages all member businesses to proactively share this service with their teams. Displaying contact information in the workplace, including it in onboarding materials, and openly discussing the availability of EAP support fosters a culture of care, resilience, and trust. 

By normalising help-seeking behaviour, we build stronger, healthier workplaces. 

BECOME A MEMBER

Join today! To take advantage of the specialist services, exclusive products and discounts that are available exclusively for NECA members.